Help: video tutorials

Six short videos, one task each, recorded on a demo file with fictional patients. Each one ends on the rule to remember.

Every video has its words on screen, so it can be watched without sound.

Tutorial 10:40

A new patient

The rule to remember: You own the file.

What the video says

This is how you add a new patient in MedCoord.
Click New patient, at the top of the patient list.
The name, the date of birth and the allergies are enough to start. The rest comes in from the documents.
Click Create patient, and the file is ready.
The file is yours: you decide who else sees it.

Tutorial 20:57

The rule to remember: Nothing enters the file without your confirmation.

What the video says

Now we upload a medical letter to Ion Popescu's file.
Choose the file or, on a phone, take a photo of the document. Pick the category and click Upload and read.
MedCoord reads the text and suggests the consultation, the medication and the alerts, next to the document. It is only a proposal.
Compare each field with the document. Correct what is wrong, then check the medication it found.
Only when you click Confirm and add to file does the information go into the timeline.

Tutorial 30:51

The rule to remember: The app flags. The doctor decides.

What the video says

Here is the active medication, with the dose and the schedule.
Each medicine shows when it is taken, morning, noon or evening, in words the patient understands.
Alerts show what needs attention, for example a blood thinner ahead of a procedure.
Checks flag medicines listed twice, or details that do not match between documents.
When a problem is dealt with, you mark it resolved.

Tutorial 40:59

The rule to remember: The summary goes out only once you have reviewed it.

What the video says

Before a consultation, you prepare the summary for the doctor.
Click Generate new version. The summary is built from the whole file.
Read it, correct it if needed and save it as reviewed. Only the reviewed version reaches the doctor.
Under Share, create a read-only link with a label and an expiry. The doctor needs no account.
Copy it or send it straight to the doctor, by email or WhatsApp. You can revoke it at any time.

Tutorial 50:46

The rule to remember: The code is a password: keep it private.

What the video says

The patient can see their file on their phone, in the portal. You turn it on under Share.
Click Issue new code and you get an access code. The old code stops working.
Tell the patient the code or write it on their sheet. Never in the same message as the portal address.
Send the portal address separately, with the message already written.

Tutorial 60:48

The rule to remember: A screen left open closes by itself.

What the video says

In the morning you start from the patient list: overdue items and the next 14 days are at the top.
Sort by what is critical and filter by alerts, overdue items or your team.
In Account settings you can get an email every morning with what is waiting. It holds only numbers and initials, never medical details.
If you leave the computer, the session closes by itself. Click Stay signed in if you are there.

Write to us and we answer on working days. From inside the app, the account menu has Report a problem, which reaches us too.